Customer Service Representative
Monitor Technologies, LLC Monitor Technologies, LLC Elburn, IL Elburn, IL Full-time Full-time $16 - $19 an hour $16 - $19 an hour We are a local company with a global reach! The core job duties are within an established framework, but because of the diversity of our customers and our product line - every day can be a little bit different.
Responsibilities of the position include, but are not limited to the following:
Process incoming orders from customers and dealer representatives, accurately coding for discount and commission Prepare quotations in response to customer and dealer representative inquiries Provide product information to customers and dealer representatives, and facilitate communication with technical support if needed Handle customer complaints, questions, and claims, directing them to the appropriate department for resolution Good computer skills are required.
(Word, Excel) Excellent oral and written communication skills are essential.
The ideal candidate should have at least 2 years of relevant work experience.
Bilingual in Spanish - read, write and speak is highly preferred, but not required.
Shift:
8:
00am to 5:
00pm Job Type:
Full-time Pay:
$16.
00 - $19.
00 per hour Expected hours:
40 per week
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Experience level:
1 year Shift:
8 hour shift Day shift Weekly day range:
Monday to Friday Work setting:
In-person Office Ability to commute/relocate:
Elburn, IL 60119:
Reliably commute or planning to relocate before starting work (Preferred) Education:
High school or equivalent (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Responsibilities of the position include, but are not limited to the following:
Process incoming orders from customers and dealer representatives, accurately coding for discount and commission Prepare quotations in response to customer and dealer representative inquiries Provide product information to customers and dealer representatives, and facilitate communication with technical support if needed Handle customer complaints, questions, and claims, directing them to the appropriate department for resolution Good computer skills are required.
(Word, Excel) Excellent oral and written communication skills are essential.
The ideal candidate should have at least 2 years of relevant work experience.
Bilingual in Spanish - read, write and speak is highly preferred, but not required.
Shift:
8:
00am to 5:
00pm Job Type:
Full-time Pay:
$16.
00 - $19.
00 per hour Expected hours:
40 per week
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Experience level:
1 year Shift:
8 hour shift Day shift Weekly day range:
Monday to Friday Work setting:
In-person Office Ability to commute/relocate:
Elburn, IL 60119:
Reliably commute or planning to relocate before starting work (Preferred) Education:
High school or equivalent (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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